Privacy Policy – Kairali Ayurvedic Products Pvt Ltd

At Kairali Ayurvedic Products Pvt Ltd (“Company,” “we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of personal and browsing information:

• Name and contact details (email, phone number, shipping/billing address)
  
  

• Order and payment details (processed securely via Shopify)
  
  

• Device data such as IP address, browser type, and time zone
  
  

• Preferences, reviews, responses to surveys or promotions
  
  

• Browsing behavior such as pages viewed and time spent on site
  
  

 

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
  

• Provide customer service and support
  
  

• Send order confirmations and updates
  
  

• Improve our products, services, and website
  
  

• Send promotional emails if you’ve opted in
  
  

• Comply with legal obligations

3. Shopify & Cookie Usage

Our store is powered by Shopify. Shopify and some apps on our store may use cookies to improve your shopping experience. These cookies help with things like:

• • Remembering what’s in your cart
    
    

  • Keeping you logged in
    
    

  • Tracking site performance and analytics
    
    

  • Personalizing marketing messages
    
    

Examples of cookies used:

• • _shopify_y – Shopify analytics
    
    

  • cart / cart_sig – Track cart contents and session
    
    

  • secure_customer_sig – Securely identify logged-in users
    
    

  • _landing_page – Tracks how visitors arrive on the site
    
    

  • cookieconsent_status – Stores cookie consent preference
    
    

You can control cookie preferences via your browser. Disabling cookies may limit some features of the site.

 

4. Sharing Your Information

We only share your personal information with third parties when necessary — such as payment processors, shipping providers, or analytics platforms. We do not sell or rent your personal data.

We may share information if legally required, such as in response to a government request.

 

5. Your Rights (GDPR/CCPA)

Depending on your location (e.g., EU, UK, or California), you may have the right to:

• Access the personal data we hold about you
  
  

• Request corrections or deletion of your data
  
  

• Withdraw consent to marketing emails
  
  

• Object to data processing in some cases
  
  

To exercise your rights, please contact us using the information below.

 

6. External Links

Our site may contain links to other websites. We are not responsible for the privacy practices of external sites. Please read their policies before submitting any personal information.

 

7. Data Retention

We keep your order and account information for our records unless you ask us to delete it, subject to legal obligations like tax and accounting requirements.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and we encourage you to review it periodically.

 

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Phone: +91 95551 56156

E-mail Us: support@kairaliproducts.com

Address: D-130, Andheria Modh, Mehrauli, New Delhi – 110 030 (INDIA)