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Frequently Asked Questions
General Queries
Kairali Ayurvedic Products is a trusted brand with decades of expertise, offering authentic Ayurvedic formulations for health, wellness, and skincare. We combine traditional wisdom with modern quality standards to bring you effective and natural products.
Yes, all our Ayurvedic products are AYUSH-certified, ensuring authenticity, safety, and adherence to regulatory standards.
Yes, all our products are made using 100% natural herbs, organic ingredients, and traditional Ayurvedic formulations—free from harmful chemicals and additives.
Our products are formulated with natural, time-tested Ayurvedic ingredients and are generally safe. However, we recommend consulting an Ayurvedic doctor if you have underlying health conditions or are on other medication.
At Kairali, we maintain stringent quality standards through a dedicated R&D team that ensures every product is tested for purity, potency, and authenticity before it reaches you.
We maintain high quality and safety standards in our packaging. Products are double-sealed and securely packed in durable boxes to prevent damage and ensure safe delivery.
Order, Shipping & Delivery
Yes, we offer international shipping. Shipping charges are calculated at checkout. Stay connected with us for exclusive offers, discounts, and seasonal promotions.
Yes, you can place your order over the phone by calling our customer support team at +91-9555156156
Delivery timelines depend on your location. Domestic orders typically take 5–7 business days, while international orders may take 7–16 days. You will receive tracking details in your confirmation email.
You’ll receive a tracking link via email or SMS as soon as your order is shipped. You can monitor the status in real-time.
You can cancel your order before it is shipped. For post-shipment cancellation, please contact our customer support team at +91-9555156156 for assistance.
We apologize for the inconvenience. If an item is missing from your order, please contact our support team at +91-9555156156 and we’ll promptly resolve the issue.
Once an order is confirmed, it cannot be modified. Please place a new order for any changes.
If you’ve received a damaged item, please contact our Customer Care at +91-9555156156, and we will replace or refund it as per our policy.
If you’ve received incorrect products, please contact our Customer Care team immediately at +91-9555156156 for a quick resolution.
To download your invoice, log into your account, go to ‘My Orders’, select your order, and click on ‘Download Invoice’ in PDF format.
Returns & Refunds
We accept returns within 7 days of delivery, provided the product is unopened, unused, and in its original packaging. Kindly refer to our Return & Refund Policy for more details.
To initiate a return or refund, please contact our support team with your order number. We’ll guide you through the easy return process.
Once approved, the refund will be processed within 10–15 business days and credited to your original payment method.
Consultation & Ayurvedic Guidance
Yes, we offer free online Ayurvedic consultations with our expert doctors. Book your session directly on our website and receive personalized health guidance.
You can browse our detailed product descriptions or consult with our Ayurvedic experts online for tailored recommendations based on your body type and health concerns.